New updates are added at the bottom of this story …….
The original story (published December 16, 2021) follows:
Developed by Google, Gboard is one of the most widely used virtual keyboard apps. Available on iOS and Android devices, it offers the ability to use Google search and allows users to easily share GIFs and emotes.
Over the years, Google has added several new features to Gboard, such as GIF search and suggestions, support for multilingual languages, and even a predictive typing engine to stay on top of the competition.
Unsurprisingly, the developer frequently updates the app to fix existing issues, but sometimes these updates make the app unusable. That being said, recent reports from Gboard users suggest that the app crashes every time they use the emoji button.
Many say that even the GIF and sticker search feature doesn’t work either. Users say Gboard started crashing after the recent iOS 15.2 update. Additionally, crashes don’t seem to be limited to any particular app.
One thing to note here is that Gboard was last updated in December 2020 for iOS devices, which is nonsense coming from a software company like Google. You can see how Gboard crashes while searching for GIF in the video below.
Are Gboard emoji broken on 15.2?
Updated today… gboard in any app… tap emoji… flash but switch back to keyboard… tap again… switch to ios keyboard. Same after reboot and no pending update. Just me?
Gboard for iOS hasn’t been updated for a year, so who knows when / if this will be fixed. I restarted and reinstalled … nothing works. Regarding reporting to Google, I left a review describing the issue in the App Store… not sure if this is helpful or not. There must be someone on the GBoard team using it on their iPhone who has noticed this issue.
While Gboard crashes are inconsistent, they are really frustrating and bother those affected as the majority of users use emojis every day.
Another thing to note is that pressing the stickers buttons opens the page, but if you try to search for a sticker or GIF, the app will return to the home screen.
We hope Google recognizes the Gboard issue where users cannot use the emoji and GIF button and find and update the app so that users can enjoy it again.
Please rest assured that we will keep a close eye on the issue and update this article when the issue is resolved, so be sure to stay tuned.
Update 1 (December 17)
9:34 am (IST): A product expert on the Google community forum recognized this issue and said it was being referred back to the Google team for further investigation.
Update 2 (January 01)
4:35 p.m. (IST): While the issue has yet to be officially resolved, some of the affected users have provided temporary workarounds for you to try and these are the ones.
There is a workaround to fix emoji button crash in iOS.
– Go to Settings -> Keyboard -> Keyboards -> Gboard -> Disable Allow full access
This will fix the emoticons button crash, but you won’t be able to access GIFs. (Source)
I just updated to version 15.2 and have the same problem … this is really crap.
I disabled the ‘allow full access’ option in settings and downloaded the GIF keyboard app. So now I can still send gifs and use Gboard without crashing 🙂 (Source)
To note: We have more such stories in our dedicated apps section, so be sure to follow them as well.
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