Network operations initiatives include preparing for potential commercial power outages and flooding.
The Verizon Response Team (VRT) is on standby 24/7 to assist first responders.
NEW YORK, Aug.21, 2021 (GLOBE NEWSWIRE) – As Hurricane Henri nears the northeast coast, Verizon continues to prepare for potential flooding and commercial outages that could accompany the storm – potentially the first storm in this magnitude to make landfall in this region for years to come. Engineers fill generators and trucks with fuel, set up emergency resources out of the storm’s intended path, prepare mobile network resources for rapid deployment, and activate response teams to keep customers and connected first responders. Especially in the context of natural disasters, it is essential to have reliable connectivity and a personal communication plan.
“The importance of connecting with critical resources, colleagues, friends and family cannot be overstated, and we understand the important role we play in this regard,” said Kyle Malady, CTO of Verizon. “Reliability is in our DNA and we prepare throughout the year to be ready when our customers need us most. The strength and reliability of our network has been evident to our customers during recent emergencies, and our teams are preparing for Hurricane Henri with the same dedication and unremitting commitment to reliable communications. “
Verizon is ready
Verizon prepared to ensure the network is prepared for Hurricane Henri:
- Support for first responders: More public safety professionals rely on Verizon than any other network. Verizon Frontline is the cutting-edge network and technology designed for first responders – developed over nearly three decades of partnering with public safety officials and agencies – to meet their unique needs. In times of crisis, Verizon Frontline provides network priority and preemption and a commitment to true interoperability giving first responders access to the network when they need it. Additionally, in the event of a disaster, the Verizon Response Team is available 24/7 to provide Verizon Frontline technologies, including on-demand emergency assistance for first responders. We mobilize Verizon Frontline drones, charging stations, WiFi hotspots, devices, special equipment, emergency vehicles and more to help enable critical communications for local, state and federal agencies to across the country. First responder customers with priority wireless service should dial * 272 or download the Priority Telecommunications Services application when making calls.
- COVID-19 Considerations: With the pandemic underway, we have been striving to have the personal equipment and processes necessary for our teams in the field who may have to enter heavily populated areas such as shelters or operations centers. We have virtualized many command center functions to make it easier for our engineers working on network repairs and mobile asset deployment to remain socially distanced. We have also arranged individual portable housing units for critical network engineers in the field.
- Redundancy equals reliability / backups over backups: We use different strategies – including back-up generators and HVAC systems and redundant fiber rings for cell sites and switching centers – to keep the network up and customers connected in the event of a commercial blackout. or water damage.
- Refueling strategy: We pre-arrange fuel deliveries for our generators in the event of a storm, with tankers ready and able to quickly respond to hard-hit areas in the event of a commercial blackout.
- Preparation all year round: We run Emergency Operations Center exercises throughout the year to ensure our team is ready and equipped to respond to emergencies.
- Support for the community: Our mobile wireless emergency communications centers, tactical command trailers and response trailers are ready to deploy to assist first responders and community members in their recovery efforts.
- Ready drones: We have surveillance drones on standby to help assess and respond to storm damage.
- Satellite assets: We have a fleet of new portable cellular sites equipped with satellites and dedicated satellite links for connection. If sustained winds, storm surges, or manual fiber cuts damage the fiber or microwaves during recovery from the storm, the network can continue to operate without commercial power, thanks to satellite-enabled portable equipment, dedicated satellite links and to our fleet of portable generators.
- Complete fleet management: In the days leading up to and during a storm, knowing where to allocate people, assets and vehicles is critical for mobile businesses. The Verizon Connect fleet management platform offers greater visibility and situational awareness to help put people and assets out of harm’s way and plan for a more coordinated return to business after the storm has passed.
How to prepare: Do you have a personal communication plan?
It’s never too late to prepare. With COVID-19 taken into account, we might see more shelters in place instead of evacuations, making communication even more critical.
We encourage you to take these steps to insure yourself and your loved ones and communicate during a storm.
Preparation of the device:
- Make sure all battery powered devices are fully charged before the storm hits. These include cordless home phones, smartphones, laptops, tablets, flashlights and radios.
- Wireless devices can provide critical information and communications in an emergency. Store phones, tablets, laptops, batteries, chargers, and other equipment in dry, accessible places such as resealable plastic bags, dry bags, or waterproof cases.
- In the event of an evacuation, make sure you can find your chargers (including wall and vehicle charging cords) and have fully charged portable device chargers and next to your device.
Know and save your information:
- Maintain a list of emergency telephone numbers and email addresses, including police, fire and rescue services; electricity companies; insurance providers; and family, friends and co-workers. Program them into your phone, smartphone, tablet or laptop and also have a hard copy handy, in an easily accessible place.
- Back up your information to Verizon Cloud. Verizon provides backup assistance through Verizon Cloud to store your phone’s address book and contact information as well as pictures and other content on a secure server. Record a video and take photos of your belongings before the inclement weather.
- Download weather apps and alerts that provide storm-related radar images, severe storm forecasts and warnings.
- Program your smartphone to receive emergency alerts. Wireless Emergency Alerts (WEA) are free wireless notifications sent to mobile devices by local / national public safety organizations.
- To prepare for a possible evacuation, reserve your emergency resources on your phone so you can look up any restrictions, limitations, or special instructions if you need emergency shelter, medical attention, or other support that may be required. affected by COVID-19.
How businesses and government organizations can prepare and stay connected
Businesses and governments know the importance of hurricane preparedness. This year, with much of the workforce working remotely, contingency planning is even more critical. We provide our customers with products and services that can help disaster-proof communications and enable business continuity.
It’s also a good time to review preparedness plans. Suggested steps for business and government organizations include:
- Make sure all employee contact information is up to date and easily accessible.
- Make copies of insurance documents, review insurance coverages and update as necessary.
- Make sure employees working from home have documented all company equipment used to work from home in the event of damage or loss.
- Make sure you have a backup plan for shift work in case employees working from home in a storm affected area have to evacuate their home or their home loses commercial power.
This storm season should be active, and Verizon is prepared and proven for a crisis.
Editor’s Note: To access images and scroll b of past storms, Verizon gear, recovery efforts and more, please visit the Verizon Emergency Resource Center at https://www.verizon.com/about/news/emergency-resource-center
Verizon Communications Inc. (NYSE, Nasdaq: VZ) was incorporated on June 30, 2000 and is a leading global provider of technology, communications, information and entertainment products and services. Based in New York and with a worldwide presence, Verizon generated sales of $ 128.3 billion in 2020. The company provides data, video and voice services and solutions over its networks and platforms. – Award-winning forms, meeting customer demand for mobility, reliable network connectivity, security and control.
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