Walmart says it will remove sexually explicit toys from children’s section of website after mother complains



Walmart says it will remove sexually explicit toys placed in the children’s section of its website after a woman buying a gift for her young nephew finds out about the graphic products.

Dani Bennett said she stumbled across the articles two weeks ago after going Google for Christmas gift ideas for her 10-year-old nephew.

She said she ended up on the Walmart website, where she saw pornographic images advertising sex products in the children’s “Toys” and “Animals” section.

Bennett said she had contacted Walmart several times over the past two weeks to report the sexually explicit material and have it removed from the website, but was out of luck.

She said she was told Walmart made the problem worse, but no action was taken.

“It doesn’t hurt to see them, but I’m concerned about the kids,” Bennett said. “Walmart is a massive business. They should be able to figure this out in less than two weeks.”

Bennett said her three-year-old daughter was with her when she shopped online and saw the footage as well.

“She probably doesn’t understand what she saw, but she saw them anyway,” Bennett said.

In a statement to CTV News Toronto on Thursday, Walmart said it apologized for any unintentional infringement caused by the products.

The company said the items are sold by third-party sellers on Walmart.ca.

“They do not represent Walmart’s values ​​and have no place on our marketplace website,” said a spokesperson for the company. “We are removing the items and will see how it happened.”

Walmart also said the seller will be terminated and will no longer be allowed to advertise merchandise on its website.

While at least one of the articles was pulled from Walmart.ca Thursday afternoon, CTV News Toronto found sexually explicit products that are still visible in the children’s section.

“This is obviously a mistake,” Bennet said. “But it’s to solve the problem that I’m stuck. How come they don’t do more? “

Bennet contacted CTV News Toronto after reading a story earlier this week about an Ontarian who bought a toy cactus from the Walmart website swearing and singing in Polish about cocaine use.

Walmart has now removed the Singing Cactus from its website.

WHY IS THIS HAPPENING?

Technical analyst Carmi Levy told CTV News Toronto that these articles appear on Walmart’s website because the company allows items to be sold online from third-party vendors.

“One of the dirty secrets of e-commerce is that you think you’re buying from a brand you trust,” Levy said. “It’s a huge problem.”

Levy said bringing third-party products online is almost always a positive strategy for companies like Walmart, as it allows them to sell more products without having to stock them.

“It’s morally or ethically questionable, but it’s good for them,” Levy said. “Companies like Walmart can offer a much wider range of things because they have partners, so they sell more.

Walmart

Levy said that because Walmart allows thousands of third-party items online, some find their way to the website that shouldn’t.

“There isn’t an army of people looking at every product to see if it’s good,” he said.

Levy said when shopping online from websites, like Walmart, it’s important to read the fine print to make sure the item is actually from the company.

“They don’t make it easy for consumers,” he said.



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